Map Your Journey to AI-Powered CRM

In January 2024, Salesforce commissioned Forrester Consulting to survey over 700 global business leaders for their take on succeeding with AI for CRM.

Read "The Journey to AI-Powered CRM" study to discover:

How companies are investing in AI for CRM
What's blocking success with AI-powered CRM
Expert strategies to adopt AI, including data readiness

GET THE STUDY

First Name *

Last Name *

Job Title *

Email *

Company Name *

Company Size *

Industry *

Phone *

Country *

Does your organisation currently use AI for any of your customer relationship management? *

What of the following are the most important to you *

What is your timeframe for researching or looking to use AI for your CRM? *

What is your role in the decision-making process? *

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