Privacy

Welcome

Custom Intelligence (“we”, “us”, “our”) prioritizes the protection of personally identifiable information (“Personal Data”). Custom Intelligence aids in delivering lead generation services, inclusive of content syndication, data analytics, and email marketing (referred to as the “Lead Generation Services”). This Privacy Notice (the “Notice”) addresses Personal Data obtained via our website and in relation to our Lead Generation Services. This Notice is not applicable to Personal Data we garner by other means, for instance, the Personal Data of our staff.

Categories of Personal Data

We might process these types of Personal Data:

  • Biographical data, e.g., first name, last name, and contact details like business email address;
  • Occupational details, like industry, job designation, company name, department, or company size;
  • Business contact details and public LinkedIn profile;
  • Analytics data;
  • Device and internet specifics, including hardware model, OS version, device IDs, browser type, language, wireless and mobile network information;
  • Geo-location data during the use of our website and services;
  • Any communication records if you interact with us, which may comprise call recordings for quality assurance and training purposes.

How We Receive Personal Data

Your Personal Data might be received when:

  • You input it on our websites;
  • Our clients or their affiliates share it;
  • Other entities within our business group give it;
  • Service providers offer it;
  • We purchase lists of potential client prospects;
  • It’s sourced from public platforms like LinkedIn or company websites;
  • Cookies capture it, as detailed in the section below.

Purposes of Processing

Your Personal Data might be processed for:

  • Answering queries or requests;
  • Dispatching promotional materials like updates on services, features, surveys, newsletters, offers, events, and more;
  • Identity verification and fraud prevention.

Basis of Processing

The grounds for processing your Personal Data include:

  • Your consent;
  • Our vested interests in serving our clientele;
  • Legal compliance;
  • Any other legally acceptable reason.

If you've given consent, you may withdraw it. This won’t impact processing done before the withdrawal or processing based on other lawful reasons.

Data Retention

Upon achieving the purpose of processing, we will erase the associated Personal Data within six months unless legal provisions state otherwise.

Sharing Personal Data with Third Parties

We might share Personal Data with partners, clients, and service providers who process it on our behalf, or as legally mandated. These providers may offer services like:

  • Application hosting;
  • Cloud storage;
  • Business tools;
  • Communication solutions;
  • Email validation software;
  • CRM software;
  • Contact verification and data enrichment.

Some partners may operate outside the U.S or EU. Prior to data transfer, we ensure that your data is protected equivalently as within our operations.

Other Disclosure of Your Personal Data

We may have to disclose your data for legal reasons, during mergers, or to affiliates for business needs. We might also share aggregated, non-personal data for business motives.

Cookies

Cookies are tiny files on your device with information about it. They help improve our services and can be session-based or persistent. For more about cookies, refer to https://www.aboutcookies.org/ and https://allaboutdnt.com/.

Data Integrity & Security

We employ strategies to secure Personal Data from unauthorized use, alteration, or loss.

Your Rights

You have various rights concerning your Personal Data, such as access, correction, limitation, opposition, portability, and the right against automated decision-making. If concerns arise, contact us.

Privacy of Children

Our Services are not for children under 13 years.

EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

We adhere to the Privacy Shield principles for data transfer and protection.

U.S. and EU Oversight

Custom Intelligence falls under the jurisdiction of the U.S Federal Trade Commission and the EU data protection authorities.

Changes to this Notice

Material changes will be updated here with a revised "Effective" date.

Contact Us

Data Processing Department
Custom Intelligence SRL
2 Av. Charles Sumner
Santo Domingo
Dominican Republic
[email protected]

Mailing address

Should you choose to notify us of any of the above preferences by postal service, here is our address:

Custom Intelligence SRL
2 Av. Charles Sumner
Santo Domingo
Dominican Republic